Privacy Policy

Who we are

Wissel is a co-parenting app. It helps parents in a shared household coordinate custody schedules, children’s clothing, styling, and messages with a co-parent.

This Privacy Policy explains what information we collect, how we use it, who can see it, and what choices you have today.

Wissel is operated by [LEGAL ENTITY NAME — PLACEHOLDER].

Questions about this policy or your information? Contact us at [email protected].

A few things many parents ask first:

We do not use analytics tools to track how you use the app.
We do not use your information for advertising analytics.
If you invite someone from your contacts, we do not upload your full contact list—only the person you choose.

What this policy covers

This policy describes Wissel as it works today—the app and the services that keep your account, household information, and photos available.

It does not cover planned features, or unfinished screens and buttons that are not yet connected to a real process.

Information we collect

Information you provide

When you create an account or use Wissel, you may provide:

Account details — email address and password (to sign in)
Profile details — name, email, and phone number
Household and invitation details — household information, and an email or phone number when you invite a co-parent
Child information — a child’s name (and related information kept with your household)
Custody and calendar content — schedules, proposed changes, event details, locations, and notes
Wardrobe and styling content — clothing details, outfits, and packed bags, including photos you take or choose from your library
Messages — the text you send to a co-parent
Notification preferences — preference settings in your profile (Messages, Schedule, Upcoming Handoff Preview, and Reminders)

While you’re setting up your account, the app may temporarily save draft information on your device (including a password draft). That draft stays on the device and is not cleared automatically when you log out.

Information created as you use Wissel

As you use the app, we keep the information needed for it to work—for example who is in your household, the status of invitations, custody proposals and events, wardrobe items and photos, outfits, bags, whether a message has been read, and updates to your profile or preferences.

When you allow notifications and use a signed-in build that registers for push, Wissel may also store a device push token for your profile on that device so privacy-safe alerts can be delivered.

Wissel is built for co-parents coordinating around children. Today, child names (and related child information tied to your household) can be saved in Wissel.

A child’s date of birth, if shown or entered in the app, stays on your device for now and is not saved to Wissel online today.

Clothing photos for a child’s wardrobe are stored as described under Storage below.

Location and address information

If you allow location access, Wissel may briefly use your device’s precise location for things like weather-related styling previews. We do not keep that precise location as part of your ongoing profile.

When you use maps or look up a place for a calendar event, address or place text may be sent to Mapbox so those features can work. If you save a location or notes on an event, that content is stored with the event and shared with your household as described below.

Device contacts

If you allow contacts access, Wissel can use contacts on your device to help you pick someone to invite. We do not upload your full contact list. Only the details you choose for the invitation (such as an email address) leave your device.

Crash reporting

If the app stops working unexpectedly, Wissel may send crash information to Sentry so we can understand what went wrong. This is only for diagnosing crashes. There is no setting in the app to turn this on or off.

Analytics

As noted above, Wissel does not use product analytics tools (such as Firebase Analytics, Amplitude, or Mixpanel).

How we use information

We use this information to:

Create and maintain your account and keep you signed in
Set up and run your household, invitations, and child information
Provide custody calendars, proposals, and related event details
Store and show wardrobe items, clothing photos, outfits, and bags within your household
Deliver messages between you and your co-parent
Remember the notification preferences you choose (see Notifications below)
Send privacy-safe push notifications you have allowed (see Notifications below)
Show maps, place lookup, and weather where you use those features
Diagnose crashes when crash reporting is available
Keep Wissel running through our service providers (especially Supabase)

We do not use your information for advertising analytics.

Wissel is built for two parents working together. Information you add for co-parenting is meant to help both of you—not stay private to one parent alone.

Within your household, you and your co-parent may see and work with shared information such as:

Your children’s names and related household child information
Custody schedules, calendar events, locations, and notes
Wardrobe items and clothing photos (so you can both see what’s available; who can add or change items follows the household rules in the app)
Outfits and packed bags
Each other’s display names, so it’s clear who you’re coordinating with

Messages stay between the people in that conversation—usually you and your co-parent. Today, message text is stored on Wissel’s backend (Supabase) so the app can deliver it. Access is limited by account sign-in and household/conversation rules, but this is not end-to-end encryption: people with privileged operational access to the backend (for example database or service-role access) can currently read message text. Wissel does not claim end-to-end encryption until a future E2EE design is implemented and validated (CF-22).

Your full profile is not open for your co-parent to browse. They may see limited details (such as a name) where the app needs that for you to work together.

When you invite someone, invitation details (such as email or phone, and whether the invite is still pending) are shared only as needed: you can manage the invite, and the person you invited can see that they have a pending invitation.

We share information in these situations:

With your co-parent / household — so you can collaborate, as described above
With service providers — companies that help run Wissel (listed below)
If required by law — if we are legally required to disclose information ([LEGAL PROCESS LANGUAGE TO BE CONFIRMED — PLACEHOLDER])
Business transfers — if Wissel is involved in a merger, acquisition, or similar transaction ([TRANSACTION LANGUAGE TO BE CONFIRMED — PLACEHOLDER])

We do not sell your personal information.

Service providers

These companies help Wissel run today:

Supabase

Supabase handles sign-in and stores your account details, household information, messages, invitations, wardrobe details, and clothing photos (in private storage) so the app can work.

Mapbox

Mapbox powers maps and place lookup when you use calendar and event features. Address or place-related requests may be sent to Mapbox in those moments.

OpenWeather

OpenWeather (OpenWeatherMap) provides weather for styling-related previews. When that happens, the location information needed for weather may be sent to OpenWeather.

Sentry

Sentry may receive crash information if the app fails unexpectedly. This is for crash diagnosis only. Retention and regional settings for Sentry are [TO BE CONFIRMED OPERATIONALLY — PLACEHOLDER].

Google Firebase Cloud Messaging (FCM)

When push delivery is enabled for your build and you allow notifications, Wissel uses Google Firebase Cloud Messaging to route privacy-safe device alerts. A device push token may be processed by Google for that delivery path.

Apple Push Notification service (APNs)

On Apple devices, FCM delivery uses Apple Push Notification service so the alert can appear on your iPhone (and, when your device settings allow, related Apple surfaces such as Apple Watch). Apple processes the delivery path needed to show the notification.

Account terms, data processing agreements, and account controls for these companies are [TO BE CONFIRMED OPERATIONALLY — PLACEHOLDER].

Permissions

Depending on your device and what you use, Wissel may ask for:

Permission	Why
Camera	Take clothing photos for the wardrobe
Photo library	Choose clothing photos for the wardrobe
Contacts	Pick someone to invite (only the person you select)
Location (while using the app)	Features such as weather previews and travel-time related tools
Notifications	Show privacy-safe push alerts when you allow them (see Notifications below)

You can change these permissions in your device settings. If you deny a permission, related parts of the app may not work.

Storage

Your information is stored:

With Supabase — your sign-in details, profile, household, children, custody and calendar information, wardrobe details, messages, invitations, notification preferences, device push tokens tied to your profile, and related records
In private photo storage (via Supabase) — clothing photos, available to authorized household members through time-limited links
On your device — things like onboarding drafts, some details that stay local for now (for example a home address shown in the app that is not saved as part of your online profile), and temporary files used while processing images

Profile photos and message attachments stored online are not available as features today.

Security

To help protect your information, Wissel requires you to sign in, limits what each person in a household can see and change, and keeps wardrobe photos in private storage. Message text is protected by those account and access controls today, not by end-to-end encryption.

No method of transmission or storage is completely secure. We do not claim perfect security, certifications, end-to-end encryption of messages, or guarantees that unauthorized access can never occur.

Retention

We keep information while your account and household remain in Wissel, with these details:

Invitations expire by default after 7 days if they are not accepted (or sooner if you revoke them or they are accepted).

When you remove some content in the app (for example a wardrobe item), it is often hidden rather than permanently removed today. For wardrobe items, the associated photo may also remain until we improve cleanup later.

We have not published fixed retention periods for most other kinds of information. Backup schedules and long-term storage retention are [TO BE CONFIRMED OPERATIONALLY — PLACEHOLDER].

Your choices and controls

Depending on what you’re using, you may be able to:

Edit your profile name and phone number
Log out of your account
Create, review, or update household, custody, wardrobe, and messaging content where those parts of the app are available
Remove some content (for example wardrobe items) so it is hidden in the app
Manage invitations (create, accept, decline, or revoke, where available)
Change notification preference settings in your profile
Allow or deny notifications in your device settings

Notifications

Wissel can send privacy-safe push notifications to your device when you allow notifications in system settings and the matching preference (where one applies) is turned on.

Profile notification preferences today are Messages, Schedule, Upcoming Handoff Preview, and Reminders:

Messages and Schedule can gate corresponding device alerts when those events occur.
Some collaboration events (for example when a household invitation is accepted) may send a privacy-safe alert without a separate preference row.
Reminders can gate Calendar event alerts scheduled on this device (including Time to Leave). Those alerts are device-local reminders, not privacy-safe collaboration push events.
Upcoming Handoff Preview preferences are saved, but that category does not send device push alerts yet.

Push alerts use short, generic wording (for example that you have a new Wissel message). They do not include message text, child names, schedule narrative, or other sensitive household content. Whether an alert body appears on a locked screen also depends on your device settings (for example iOS Show Previews).

Message text stored for in-app delivery remains subject to the Household and co-parent sharing section above. Push is not end-to-end encrypted message delivery, and Wissel does not claim end-to-end encryption (CF-22).

To deliver alerts, Wissel stores a device push token for your signed-in profile on that device and uses Google Firebase Cloud Messaging and, on Apple devices, Apple Push Notification service. When you sign out on a device, Wissel attempts to unbind that device’s token from your profile.

Today, Wissel supports email and password sign-in. Apple Sign In and Google Sign In are not available yet, even if related buttons appear in unfinished parts of the app.

Subscriptions

Wissel offers paid Wissel and Premium plans (monthly or yearly) through Apple’s in-app purchase when store offerings are available. You can view plan options, restore purchases, and manage your subscription from Profile → Subscription (or Apple’s subscription settings). Prices come from the App Store for your account and region. If a plan shows as unavailable, it is not a working purchase option in that moment.

Account deletion

Signed-in parents can delete their Wissel account from Profile → Delete Account. That control starts a confirmation, then permanently deletes the Auth account so you can no longer sign in.

What deletion does today:

Removes your profile and account identity from Wissel
Removes or reassigns data tied only to your profile
If you are the only remaining member of a household, deletes that household’s Wissel data for the household
If a co-parent remains in a shared household, shared household information may stay available to them; your membership and your message content are removed

Deletion does not guarantee immediate purge of every stored clothing photo file from cloud storage. Storage cleanup may continue later (see also soft-delete / orphan notes elsewhere in this policy).

Logging out ends your session. It does not delete your account or household information.

If something goes wrong with in-app deletion, or you need help after deleting, contact [email protected]. Manual follow-up: Operations reviews the request, confirms it relates to your account when needed, completes deletion when operator tools allow (consistent with in-app deletion behaviour for sole vs shared households), and replies by email with the outcome. We do not promise a fixed response time. Some clothing photo files may still need later storage cleanup.

Data export

Wissel does not currently offer a way to download your data from inside the app. Any control that looks like data download is not connected to an automated export process today.

If you need a copy of your information, contact [email protected]. Manual export handling: Operations reviews the request, confirms it relates to your account when needed, and replies by email with what we can provide from hosted account data we can access. Fulfillment may be partial. There is no automated export package today, and we do not promise a fixed response time.

Children’s information

Wissel is for parents and caregivers coordinating co-parenting. It stores child-related information that parents enter or create in the household—especially child names and wardrobe photos.

Wissel is not meant for children to use as the app’s users.

Questions about children’s privacy laws and how Wissel should be described publicly are still subject to legal review. Contact [email protected] if you have concerns about a child’s information in a household.

International data transfers

Wissel uses cloud providers (including Supabase, and depending on what you use, Mapbox, OpenWeather, and Sentry for crash reporting). Your information may be processed in the regions those providers use.

Specific hosting regions and transfer details are [TO BE CONFIRMED OPERATIONALLY — PLACEHOLDER].

Changes to this Privacy Policy

We may update this Privacy Policy when Wissel’s practices change. When we do, we will update the version and “Last reviewed” date at the top of this document.

How we notify you of important changes (in the app, by email, or on a website) is [NOTIFICATION METHOD — PLACEHOLDER].

The public web address for this policy is /privacy/ (not yet linked from the app).

Contact

For privacy questions or requests, email [email protected].

For general support, contact [email protected].

Our postal address, if required, is [POSTAL ADDRESS — PLACEHOLDER].

There is currently no Support or Privacy page inside the Wissel app.